Shipping Policy of TECHXSORA
Effective Date: March 19, 2025
At TECHXSORA, we are dedicated to providing a smooth and efficient shipping experience. Please review the following Shipping Policy for important details regarding how we handle your orders and deliveries.
1. Shipping Locations
Domestic Shipping: We currently offer shipping to addresses within the United States. We do not offer international shipping at this time. Please check back for updates on international shipping options.
Shipping Restrictions: Certain items may be subject to shipping restrictions based on size, weight, or destination. If your order contains items with restrictions, we will notify you immediately.
2. Processing Time
All orders are processed within 1-3 business days from the time of purchase, excluding weekends and holidays.
Please note that during peak shopping seasons (e.g., holidays, sales events), processing times may be slightly longer.
3. Shipping Methods
We offer a variety of shipping methods to ensure timely delivery:
Standard Shipping: Typically delivers within 5-7 business days.
Expedited Shipping: Faster delivery options are available. Expedited shipping times and costs will be displayed during checkout.
Express Shipping: For urgent deliveries, we offer express shipping at an additional cost. This will typically arrive in 1-3 business days after processing.
4. Shipping Costs
Shipping costs are calculated at checkout based on the weight, size, and delivery location of your order. You will be able to view the total shipping cost before completing your purchase.
5. Order Tracking
Once your order has been shipped, you will receive an email with tracking information so you can follow the status of your delivery. If you have any issues with tracking or delivery, please contact our customer service team for assistance.
6. Delivery Delays
While we strive to deliver your order as quickly as possible, external factors like weather conditions, shipping carrier delays, or other circumstances may cause unexpected delivery delays. TECHXSORA is not responsible for delays caused by the shipping carrier. We recommend checking the tracking information for updates on your shipment’s status.
7. Damaged or Missing Items
If you receive a damaged or defective item, please contact us within 7 days of receiving the order. We will assist you in processing a return or exchange, and if necessary, arrange for a replacement or refund.
If an item is missing from your order, please contact us immediately, and we will resolve the issue as quickly as possible.
8. Shipping Address Accuracy
Please ensure that the shipping address you provide during checkout is accurate and complete. TECHXSORA is not responsible for delays or misdeliveries resulting from incorrect or incomplete shipping addresses.
9. P.O. Box Addresses
We are unable to ship to P.O. Box addresses at this time. Please provide a physical street address when placing your order.
10. Shipping Carrier
We partner with reputable carriers to handle the delivery of your products. These may include UPS, USPS, FedEx, or other reliable shipping services depending on your location and shipping method selected.
11. Contact Us
If you have any questions or concerns about our shipping policy or need assistance with an order, please contact our customer service team at:
Email: info@techxsora.xyz
Phone: 845-351-4861
Website: https://techxsora.xyz
Thank you for choosing TECHXSORA! We look forward to delivering your order promptly and ensuring your complete satisfaction with your purchase.