Refund and Return Policy of TECHXSORA

Effective Date: March 19, 2025

At TECHXSORA, we strive to provide high-quality bedroom décor and ensure your satisfaction with every purchase. If you are not fully satisfied with your purchase, please review our refund and return policy below.

1. Return Eligibility

To be eligible for a return, the following conditions must be met:

  • The item must be unused, in its original condition, and in its original packaging.
  • The return must be initiated within 30 days from the date of purchase.
  • Proof of purchase (receipt or order confirmation) is required for all returns.

2. Non-Returnable Items

Certain items are not eligible for return or exchange, including:

  • Custom or personalized products
  • Items on sale or clearance (unless defective)

3. How to Return an Item

To initiate a return, please follow these steps:

  1. Contact our customer service team at info@techxsora.xyz or call 845-351-4861 with your order details.
  2. Provide the reason for the return and, if applicable, any photos of the product.
  3. Once your return is approved, you will receive instructions on how to return the item, including the return shipping address.

4. Refund Process

Once we receive the returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days.

Please note that shipping fees are non-refundable. You will be responsible for return shipping costs unless the item is defective or incorrect.

5. Exchanges

If you wish to exchange an item for a different size, color, or product, please follow the return process and place a new order for the replacement item. Exchanges are subject to product availability.

6. Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately at info@techxsora.xyz. We will provide you with a return shipping label and issue a full refund or send you a replacement product, depending on your preference.

7. Late or Missing Refunds

If you haven’t received your refund after the expected time frame:

  • First, check with your bank or credit card company, as it may take additional time for processing.
  • If the issue persists, please contact us at info@techxsora.xyz.

8. Contact Us

If you have any questions about our refund and return policy or need further assistance, feel free to contact us at:

We are committed to ensuring you are satisfied with your purchase and will do our best to resolve any issues promptly. Thank you for choosing TECHXSORA!